Designed as a survival guide, Dealing with People You Can’t Stand features new chapters on narcissism, polarization, remote work, meetings, video communication, social media, and family interactions. It will equip readers with proven skills and approaches for achieving positive results in the most challenging situations they’re likely to experience.
The classic guide to bringing out the best in people at their worst―fully updated for a world that’s meaner, nastier, and more polarized than ever.
The global bestseller Dealing with People You Can’t Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time. You'll learn how to get along and get things done when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants.
Dr. Rick Kirschner (Sagle, ID) is an expert in the art of persuasion. He helps people deal with change using a palette of attitudes and behaviors that unlock creativity, enhance team communication, and increase commitment. He is the author of the comprehensive communication program, 'Insider's Guide To The Art of Persuasion,' and’ How To Click With People: Building the Personal Side of Business,'
His 2015 documentary film, How Healthcare Became Sickcare: The True History of Medicine, can be viewed for free at https://talknatural.com
Dr. Rick Brinkman (West Linn, OR) is a motivational speaker and trainer best known for his Conscious Communication® framework, which he has delivered to millions of people via keynotes and trainings, media interviews, videos and audio programs, and numerous award-winning books. He has presented more than 4,000 programs in 18 countries to top clients and countless associations.
His most recent book is Dealing with Meetings You Can't Stand, Meet Less and Do More (Brinkman, McGraw Hill), published in 2017.
World-renowned experts in conflict resolution, Dr. Rick Kirschner and Dr. Rick Brinkman have worked with some of the biggest and most successful organizations, and have been featured as communication experts in the Wall Street Journal, New York Times, USA Today, and O Magazine, as well as on CNN, CNBC, FOX, and other national media.
Drs. Kirschner and Brinkman are coauthors of five McGraw Hill books including the international bestseller: Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst (Brinkman & Kirschner, McGraw-Hill), which has been translated into 27 languages. Other books include: Life by Design (Kirschner & Brinkman, McGraw-Hill) , Love Thy Customer (Brinkman & Kirschner, McGraw-Hill), Dealing With Relatives (Brinkman & Kirschner, McGraw-Hill) and Dealing With Difficult People (Brinkman & Kirschner, McGraw-Hill).
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